Privacy Policy dyon88
— Your Data Protection

This Privacy Policy explains how dyon88 collects, processes, stores and protects your personal data when you use our platform, including the dyon88.pro website, mobile app and all related services.

By using the dyon88 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and contact us to close your account.

Dyon88 acts as a responsible data controller under the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia. We take this responsibility seriously and always strive to ensure your data is handled transparently, securely and ethically.

Dyon88 only collects data necessary to provide services, process transactions, and comply with legal requirements. The following are the categories of data we collect:

The personal data you provide to us is used solely for purposes related to the delivery of dyon88 services. We do not use your data for unrelated purposes without your consent.

• Account Management: To create and manage your account, process registrations, and verify identity through a secure KYC process.
• Transaction Processing: To manage deposits, withdrawals, and all financial transactions securely and efficiently using integrated payment channels.
• Platform Security: To identify and prevent fraud, money laundering, unauthorised access, and other harmful activities that could affect the platform or other users.
• Legal Compliance: To meet legal obligations under PDPA, AML laws, and reporting requirements to relevant authorities.
• Service Improvement: To analyse usage patterns and improve the platform's design, performance, and overall user experience.
• Communications: To send important account notices, security updates, and promotional information (subject to your notification preferences).
• Rewards Programme: To calculate and distribute reward points, VIP membership tiers, and bonuses you are eligible for based on your gaming activity.

Dyon88 does not sell, rent, or share your personal data for third-party marketing purposes. However, in the course of platform operations, we may share necessary data with the following parties within a limited and controlled scope:

• Payment Providers: Transaction information is shared with approved payment providers (FPX, Touch 'n Go, GrabPay, etc.) solely to process your financial transactions.
• Game Providers: Minimum technical data required is shared with game software providers to ensure a smooth and secure gaming experience.
• Identity Verification Services: KYC information is shared with approved identity verification service providers that comply with high security standards.
• Legal Authorities: dyon88 will disclose data to authorities when required by law, court order, or valid legal process.
• Professional Advisors: Lawyers, accountants, and auditors bound by strict professional confidentiality obligations.

All third parties that receive your data are required to uphold data protection standards equivalent to those of dyon88 and may only use the data for the specified purpose.

Protecting your personal data is a responsibility we take very seriously. dyon88 implements multiple layers of technical and organisational security to ensure your data remains safe at all times.

• 256-bit SSL/TLS Encryption: All communications between your browser/app and dyon88 servers are secured with industry-grade encryption that cannot be compromised.
• Data Encryption at Rest: Sensitive data such as bank account numbers and KYC documents are stored in encrypted form in our database.
• Strict Access Controls: Only authorised staff with a legitimate business need can access user data, and all access is logged for audit purposes.
• 24/7 Monitoring: Security monitoring systems operate around the clock to detect and respond to any threats or suspicious activity promptly.
• Penetration Testing: dyon88 undergoes regular security testing by independent security experts to identify and address any system vulnerabilities.
• Two-Factor Authentication: The 2FA feature is available for all dyon88 accounts as an added security layer, and we encourage all users to activate it.

Dyon88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the dyon88 website.

• Essential Cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Helps us understand how users interact with the platform, including the most frequently visited pages and time spent on each section.
• Functional Cookies: To remember your preferences and settings such as selected language, display theme, and game preferences for a more personalised experience.
• Analytics Cookies: Used to analyse traffic and usage patterns for the continuous improvement of the dyon88 platform. This data is collected in aggregate and does not identify individuals.

You can manage your cookie settings through your browser settings at any time. However, disabling certain cookies may affect the functionality and your experience on the dyon88 platform.

As a dyon88 user, you have certain rights regarding your personal data under Malaysia's PDPA 2010. dyon88 fully respects these rights and will respond to your requests within the timeframe stipulated by law.

To exercise any of the above rights, contact the dyon88 support team. We will respond within 21 business days of receiving your request. We may require identity verification before processing any data-related requests.

Dyon88 retains your personal data only for as long as necessary for the purpose it was collected or as required by law. The following are our data retention guidelines:

• Active Account Data: Retained for the duration of the active account and at least 7 years after account closure for financial compliance purposes.
• Transaction Records: Retained for a minimum of 7 years from the transaction date in accordance with accounting and AML legal requirements in Malaysia.
• KYC Documents: Retained for 5 years after the business relationship ends, or longer if required by applicable law.
• Security Logs: Access logs and security activity are retained for 2 years for investigation purposes when required.
• Marketing Data: Retained until you withdraw consent or close your account, whichever comes first.

When your data is no longer needed, dyon88 will securely delete or anonymise it using methods that ensure it cannot be recovered.

Dyon88 may update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes in how we handle user data.

Any material changes to this policy will be communicated to you via your registered email or a prominent notice on the dyon88 platform at least 14 days before changes take effect. Continued use of the platform after the effective date of any changes constitutes your acceptance of the latest version of this Privacy Policy.

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, the dyon88 privacy team is here to help.

• Live Chat: Access it directly via the chat icon on the dyon88 platform or mobile app — available 24/7 in Bahasa Melayu and English.
• Privacy Email: Send privacy and data protection enquiries to the official dyon88 support email address for a response within 21 business days.
• Official Complaint: If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).
• Written Request: All data rights requests (access, correction, deletion) must be submitted in writing via our support email along with a copy of your identification document for verification purposes.